RETURN POLICY
Return, Refund and Cancellation Policy
After placing the order customer can cancel the order within 1 day if he/she wish to. And the Refund would be made within 10 working days with the same payment mode. Our account department would get in touch with you this for. To return the order, kindly email us the following details:
*Customer's Name:
*E-mail Address:
*Phone Number:
*Product ID:
*Order ID:
*Date of Purchase
*Description of Defect:
*Reason for Replacing Product:
* All above fields are compulsory to provide in the email.
All returned products must have:
- Their original packaging
- Price Tags
- Original Invoice
Our email address is : spwellness21@gmail.com
Return
Any defective or wrongfully supplied product can be returned within 24 hours after receipt of an order. To place any return request, please email us at <Enter your email ID> with subject line 'Return Order: Order ID<Provide your Order ID>'along with the below details:
*Customer's Name:
*E-mail Address:
*Phone Number:
*Product ID:
*Order ID:
*Date of Purchase:
*Description of Defect:
*Reason for Replacing Product:
* All the above fields are compulsory to provide in the email. Once we receive the email from your side, you will be notified of the next step over an email or Phone number.
All returned products must have:
• Their original packaging
• Price Tags
• Original Invoice
The time to replace the returned items will be subjected to availability and will be notified to the customer via email.
Refund to be processed within 7-10 working days via the original mode of payment after the returned products have been received.
P.S: If the reason to return the product differs from the mentioned above, the shipping charges will the borne by the customer.